Shipping and Returns

Shipping

Beeji ships Australia Wide and Internationally. 

We use Australia Post and ship regular and express post options. 

Australia: Beeji has free postage for all Australian orders of two or more items. For all single item orders, postage is added at a flat rate of $10. Shipping is calculated at checkout. 

International: Shipping is calculated at checkout and varies by region. 

For all orders, you will be sent a confirmation email with your postage tracking number once your payment has been processed and your order has been filled. 

All orders will then be dispatched within 3-5 working days. This excludes public holidays and any specified dates such as collection launches or sale periods. 

If you haven’t received your order within 10 days (Australia) or 18 days (International) of receiving your shipping confirmation email, please contact us at orders@beeji.com.au with your name and order number, and we will look into it for you.

Returns and Exchanges

If you do have a change of mind or wish to exchange with another item please notify us at orders@beeji.com.au within 10 days of receiving your order and we will provide details of next steps.

We will gladly accept your return or exchange provided the item is unused and unwashed. Beeji reserves the right to refuse a refund or exchange if the item is not in its original condition or a request has been made outside the 10 day period. 

Return postage will be at the expense of the customer. Once Beeji has received your return item(s) we will issue either a refund, exchange or credit note pending the outcome of the assessment. 

If you believe your item is faulty please email us at orders@beeji.com.au before returning your item.

Beeji summer 24/25 FREE SHIPPING terms and conditions

Promotion Period: This offer is valid for Australian and New Zealand orders only from 28/12/2024 to 28/02/2025. Purchases outside this period or location are not eligible for the promotion.

Offer Details: Beeji Pty Ltd. will ship all orders in Australia and New Zealand for free at standard shipping rate, provided by Australia Post during this period. Express shipping is not provided free by Beeji. 

Exchanges and Returns:
Items purchased as part of this promotion are eligible for exchange or store credit only and all exchange or return costs back to Beeji are at discretion of customer and paid for by customer under standard Beeji exchange terms. 

General: Beeji reserves the right to modify or cancel this promotion at any time without prior notice.

Beeji Buy One, Get One Free Sale Terms and Conditions

Promotion Period: This offer is valid from 08/11/2024 to 17/11/2024. Purchases outside this period are not eligible for the promotion.

Offer Details: Buy one item at the full price and receive a second item of equal or lesser value free.

Exchanges and Returns:
Items purchased as part of this promotion are eligible for exchange or store credit only.

No refunds will be provided for items purchased under this offer.
Exchanges are subject to availability. If an exchange is not possible, store credit will be issued.

Eligibility: This offer applies only to selected items as marked. Not all products may be eligible. This offer is available to Beeji subscribers only.

Store Credit: Store credit issued will be valid for 12 months from the date of issue and can be used on any future purchase.

General: Beeji reserves the right to modify or cancel this promotion at any time without prior notice.